Below are FAQ for International Ocean Shipping (Less then Container Loads / LCL) Everything must be boxed, crated or palletized in order to ship.
Ship with us anything, commercial and residential.
How much would I pay for delivery?
Can the receiving agent/company deliver my goods to my residence or business?
How much does custom clearance cost?
How can I get obtain the customs clearance forms?
What kind of documents would I need to claim my goods?
Who would inform me when my goods arrive at the port?
Are there any other fees that I should expect when my goods arrive at the destination port?
How long does it take for my good to arrive to the final destination?
When do I pay to ShippingQuest?
How can I pay? Do you accept credit cards, money orders or personal checks?
Do you offer insurance? How much do you charge? Is there any minimum?
Can I ship furniture?
Can you crate my goods?
Can I pay for this service directly to the warehouse / receiving terminal?
Do you offer palletizing and shrink wrapping services?
What documents or information do I need to bring with me when I drop my goods at the warehouse?
Can you provide me the address prior booking to see if it is far from my house?
How can I get the warehouse address to drop my goods?
What information should I put on the boxes?
Can I mix different sizes of boxes in my shipment?
What kind of boxes should I use?
Do you offer port to door service?
Who determines my final volume/cubic feet?
How do you determine the shipment price by the weight or volume?
How can I determine my Cubic Feet/volume?
I cannot find a close terminal in the USA to drop off my goods, can you help me with this?
What do I do if my shipment is damaged?
Is my shipment insured? for how much?
How long does it normally take to get a shipment cleared through customs?
What documents will be required of me to get my shipment cleared through customs?
Will I be notified of when my shipment is scheduled to arrive at destination?
Who do I contact to get an update on my shipment?
What happens when my freight leaves the origin country?
Will I have to take care of the customs clearance when my freight arrives at destination if I paid for port-to-port service?
What other charges can I expect to pay for door-to-door service which you do not include in your rate?
What is port-to-port service? What does that include?
Do you offer door-to-door service? What does that in include?
What types of ocean services do you offer?