Below are answer to questions about domestic freight trucking. Please feel free to call or email us if you have additional questions. Our professional staff will be glad to assist.
Do you offer small business solutions?
Is ShippingQuest insured and bonded?
If I have another company offering me a better domestic trucking rate can you match it or beat it?
What makes ShippingQuest more competitive compared to going directly to these trucking companies?
Do you offer insurance?
How can a business open an account with your company?
When can do I pay for the service? how do I pay for it?
How long would it take to get my goods?
I see you have many trucking companies offering services, can I use any company to pick up from my residence or business?
How can I determine if I need a lift gate?
Where do I book the service?
What documents do I need?
Who do I call to file a claim?
How long is the claims process?
How do I file a claim?
Who is responsible for the damage?
What happens if there is damage to my freight?
What if I am not at destination when my freight arrives?
Will I be notified by someone when my freight arrives at destination?
Will the driver call me and let me know when he/she will arrive to pick-up my freight?
How long does it take to pick-up my freight?
What happens next when I book my order online?
Can I track my freight?
Are there any deductibles for the insurance?
Do you provide insurance on my freight?
How long does it take to go across the country?
Does it have to be on a pallet?
Does it have to be crated or boxed?
Can it be loose freight?
Do you accept any type of freight?
What is a BOL?
Is there any paperwork which I need to hand to the driver?
Do you provide pickups on weekends?
Does the carrier come inside my location to pickup the freight?
Do I provide the Carrier / Driver with any documents for the pickup?
I placed an order and my account show PENDING? what happens next?
What is the latest I can place an order for the same day pickup?
Do you reweigh the freight and confirm what was entered on the bill of lading?
I prepared the bill of lading, but I have a different amount of boxes, what should I do?
How must I prepare the freight?
Do you provide pickup or delivery to residential and businesses?
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866.566.9350