Door to Port Services

Below are answer to questions about door to port freight shipping Combo-Service. Please feel free to call or email us if you have additional questions. Our professional staff will be glad to assist.

FAQs

Q1.
Is any storage offered to us in the USA?

Q2.
Do I have any free time before I must collect my goods from the port?

Q3.
What if I do not collect my goods from the port in time?

Q4.
How much would I pay for delivery?

Q5.
Can the receiving agent/company deliver my goods to my residence or business?

Q6.
How much does customs clearance cost?

Q7.
Can the receiving agent/company do customs clearance in my behalf?

Q8.
How can I get obtain the customs clearance forms?

Q9.
What kind of documents would I need to claim my goods?

Q10.
Who would inform me when my goods arrive at the port?

Q11.
Are there any other fees that I should expect when my goods arrive at the destination port?

Q12.
How long does it take for my good to arrive to the final destination?

Q13.
When do I pay ShippingQuest?

Q14.
Do you offer insurance? How much do you charge? Is there any minimum?

Q15.
Do you offer palletizing and shrink wrapping services?

Q16.
How can I pay? Do you accept credit cards, money orders or personal checks?

Q17.
How much it cost to crate my goods?

Q18.
Can you crate my goods?

Q19.
How much it cost if I want the palletizing service?

Q20.
How can I determine if I need the COMBO door to port service?

Q21.
Can I ship bare items?

Q22.
Can I ship luggage?

Q23.
Can I put my goods in plastic bins?

Q24.
What information should I put on the boxes?

Q25.
Can I mix different sizes of boxes for my shipment?

Q26.
If I am shipping only boxes what kind of boxes should I use?

Q27.
How long in advance should I book the service?

Q28.
Would the driver call me ahead of time before arriving?

Q29.
I need to ship furniture and my beds, how can I prepare these items to be shipped over seas?

Q30.
Do you load the boxes in the truck?

Q31.
What time during the day do pickups occur?

Q32.
Do I need any documents to provide to the driver?

Q33.
How do I determine the weight?

Q34.
Do you charge by the weight or volume for the pick up service?

Q35.
How can I arrange for your company to pick up from my residence?

Q36.
Do you offer pick up service?

Q37.
Do you offer port to door service?

Q38.
Who determines my final volume/cubic feet?

Q39.
How do you determine the shipment price by the weight or volume?

Q40.
How can I determine my cubic feet / volume?